For those who grew up during the Depression, saving, reusing and not being wasteful are an ingrained way of life. However, there’s a fine line between being resourceful and compulsive hoarding, which can quickly become unsanitary and even dangerous.
Helping people who hoard understand how their problem interferes in living the life they desire can be a powerful motivator, especially as it pertains to being able to live independently. Here are some sensitive solutions to help.

• Don’t use judgmental language. Like anyone else, individuals who have troubles with hoarding will not be receptive to negative comments about the state of their home, their character, or their possessions (e.g., “What a mess!” “What kind of person lives like this?” “This is nothing but junk!”).
• Use motivational language. In communicating with people who hoard about the consequences of hoarding, use language that reduces defensiveness and increases motivation to solve the problem (e.g., “I see that you have a pathway from your front door to your living room. That’s great that you’ve kept things out of the way so that you don’t slip or fall.”)
• Don’t try to persuade or argue with the person. Efforts to persuade individuals to make a change in their home or behavior often have the opposite effect—the person actually talks themselves into keeping the items.
• Highlight strengths. All people have strengths, positive aspects of themselves, their behavior, or even their homes. A visitor’s ability to notice these strengths helps forge a good relationship and paves the way for resolving the hoarding problem (e.g., “I see that you can easily access your bathroom sink and shower.” “What a beautiful painting!” “I can see how much you care about your cat.”)
• Attend to the meaning of important objects. Attention to objects with sentimental meaning or memorabilia from past experiences and life events can assist in establishing and maintaining the trust necessary for continued work addressing a hoarding problem.
• Focus the intervention initially on safety and organization of possessions and later work on discarding. Discussion of the fate of the person’s possessions will be necessary at some point, but it is preferable for this discussion to follow work on safety and organization.

If you’re finding that your elderly loved one’s hoarding issues are more than you can manage on your own, call on the aging care experts at Visiting Angels. Locally owned and operated for over a decade, our specially trained caregivers are skilled in helping seniors regain a sense of independence by enhancing their safety, and are experienced in gently introducing and working through difficult subjects, such as hoarding. With our personal care and mobility assistance, light housekeeping, meal preparation and joyful companionship, the senior in your life who’s struggled with hoarding issues may be more receptive to change. Call us any time at 408-735-0977 in Sunnyvale or 510-284-0000 in Fremont to learn more.

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