FAQs

Many of our caregivers are CNA’s or have other credentials. However, we feel that it is even more important that all of our caregivers be experienced. Many other agencies will “train” caregivers by showing them videos; we require that every one of our Visiting Angels caregivers have local verifiable experience, and excellent references.

All of our caregivers speak, read and write English. We also have many caregivers that are multi-lingual, so please let us know if you would be more comfortable with a caregiver that also speaks another language in addition to English.

Yes! We feel that it is absolutely essential that your caregiver be someone that you feel completely comfortable with. We will introduce you to a caregiver whose skills and personality we feel would be a good fit, and give you the opportunity to select your caregiver after a personal interview.

With our ‘Angel Calls’ program we are able to provide one of our on-call caregivers for those who need occasional assistance.

We recognize that some people really do need service everyday, but a 4 hour shift is more than is required. When appropriate, we do everything that we can to schedule shifts of as few as 3 hours.

Our caregivers remain our employees the entire time that they are in your home. This means that you can be confident knowing that our caregivers are completely covered by our worker’s compensation and liability insurance policies and that all legally required taxes are paid for and handled by Visiting Angels.

Yes. Chris Wheaton and Tani Holstege-Wheaton, the owners of Visiting Angels in Sunnyvale, have been members of this community for nearly their entire lives. Chris grew up in Menlo Park/Atherton, and Tani grew up in Fremont. They make their home in Los Altos with their 4 children.Visiting Angels is an active member of the Los Altos Chamber of Commerce and the Sunnyvale Chamber of Commerce. We also sponsor local baseball teams in Los Altos/Mountain View Pony Baseball. Chris and Tani are on the Board of Trustees of Senior NewWays.

Yes. Visiting Angels is proud to provide quality, compassionate home care services in Palo Alto, CA and throughout Santa Clara County.